Home office agent conduent

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Namespaces Article Talk. Views Read Edit View history. Help Learn to edit Community portal Recent changes Upload file. Download as PDF Printable version. Public company. Florham Park, New Jersey , U. Ping pong tournaments and many other events to keep things fun and positive in the workplace. Training is excellent as they have no problem keeping you in training for longer to make sure you perform to the best of your ability when on the main center.

Pay is not great and management can be slow. Pros Great environment, flexible schedule, great training program. Cons Management is not the best when it comes to concerns, needs or accommodations, Pay is fairly low, Dealing with frustrated customers can be overwhelming, New bonus metric requirements are unreasonable, Great performance may not get recognized as much as it deserves. The chairs are broken up, the facilities are outdated and as far as cleaning, everybody uses the same computers and they are not cleaned by conduent, you have to clean them.

The job is stressful, is a call center environment and you are practically on your own. No interactions with other employees and pretty much the customers that call in are very demanding due to the nature of the services provided.

Is an entry job to earn experience, but not a forever job. Pros Good salary and healthcare, in my experience the team leads and supervisor were always helpful. Cons Outdated facilities, very demanding job. I worked here for two months. I've worked at a wide range of call centers and working here out ranks most. Cons; two bathroom locations, takes up your whole personal aux usage, the pay could be better, the days off could be more consecutive.

Overall, it's a decent place to work and I can see myself here for quite some time. Pros Long lunch. Cons Short personal aux, scheduling, pay. Sincerely worst job Ive ever had, fast food service is better than this. You can please a customer better in fast food rather than this place can. They dont help do anything important at all. I bought a car while working here, and car loaner needed to verify my employment with my HR team.

My HR was useless, they couldnt even verify my employment with them. This company has a high turnover claimed to be because of attendance. The presence of favoritism is extremely prevalent in this virtual workplace. You have to fight extremely hard to stand out and hope that someone doesn't turn your efforts toward gaining a promotion into drama. It is way too often said that to even be considered for a promotion you have to be part of a certain group of individuals that appoints most people into leadership roles.

Thu, leaving a false illusion of inclusion. It's extremely ironic. Pros Working From Home. Cons Drama. Overall, there is supposed to be standard procedure. This place lacks leadership and structure.

The systems itself is so outdated. Working from home is a nitemare dealing with common virtual machine issues. This place lives up to its standards by reducing costs, but not applying necessary tools to stand out from its competitors. Pros Work from home. Cons Deduction of time due to internal virtual issues, lack of leadership, non-communication, too many items to view under YOUR time frame.

The pay for conduent is great, also great work schedule you get to choose. But management is horrible once you are out of training. The place is disgusting, it's dirty, dusty equipment, dirty carpet, mold on walls, no help from supervisor or floor lead, basically they throw you out there and expect you to figure it out. But once you get the hang of it it's very easy. Exhausting calls back to back literally. Great health and dental benefits.

Pros Pay, schedule, benefits. Cons Poor Management, poor communication. Management plays favoritism, the hardest part of the job is being fake in order to keep your job, the most enjoyable part of the job is when it was time to go home. Working from home Answered Jul 2, How often do you get a raise at Conduent? When you get a promotion Answered Jan 14, What is the promotion process like at Conduent? Apply after 6 months and be considered Answered Jan 16, Once your hired and get a promotion you get a raise Answered Jan 14, What is a typical day like for you at Conduent?

Very busy Answered Oct 20, Providing patients and providers with information about benefits, claims, insurance. Answered Oct 19, If you were to leave Conduent, what would be the reason? The pay is ridiculous. People are jumping ship left and right and nobody is applying so the people stuck here are experiencing burnout. Answered Mar 7, What are they there for? Especially for new hires?

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