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These issues include chemical pollution, air pollution, climate change, disease-causing microbes, lack of access to health care, poor infrastructure, and poor water quality. Quality drivers are active players in the healthcare process and include patients and families, governmental regulations, accreditation organizations, professional organizations, facility leadership, and payors. A term referring to those UK government policies which guide how services are best developed so standards and targets can be achieved by those providing and delivering healthcare.
According to Draft , managers monitor the event happening within the organization to identify the needs to changes.
This event may include inefficiency, ineffectiveness, customer satisfaction level, organization weakness or strength etc. Technological advancements contribute to a shift in our patient-centered healthcare system. This trend is expected to continue as new healthcare electronic technologies, such as 3D printing, wearable biometric devices, and GPS tracking, are tested and introduced for clinical use. Factors driving healthcare transformation include fragmentation, access problems, unsustainable costs, suboptimal outcomes, and disparities.
Cost and quality concerns along with changing social and disease-type demographics created the greatest urgency for the need for change. System drivers: The NHS is a complex system with many different parts interacting. Part of the system is the incentives for example payment systems for providers of care and sanctions for instance standards of care and penalties for failing to meet those standards.
Drivers are those forces for change that are outside the projects scope of control. Drivers derive from a variety of sources, including policy, that will change the way in which the service may operate. Levers are those forces for change and improvement that are within the projects scope of control.
The Change Theory of Nursing was developed by Kurt Lewin, who is considered the father of social psychology. Healthcare System Preventable Medical Errors. Poor Amenable Mortality Rates. Lack of Transparency. Difficulty Finding a Good Doctor. High Costs of Care. A Lack of Insurance Coverage. The Nursing and Physician Shortage.
A different perspective on solving the shortage crisis. Here are the six major factors driving healthcare from a transactional industry to a wellness model: Costs. An Aging Population. Changing Relationships. Drugstore Clinics. Along with helping to improve the well-being of individuals, health care stakeholders will also work to improve population health.
Interoperable data sets will be used to drive microinterventions that help keep people healthy figure 3. In response to this shifting health landscape, traditional jobs we know today will undergo change. Health will be monitored continuously so that risks can be identified early.
Rather than assessing patients and treating them, the primary focus will be on sustaining well-being by providing consumers ongoing advice and support.
This can allow us to avoid many of the catastrophic expenses we have today. Technology might also help break down barriers such as cost and geography that can limit access to health care providers and specialists. Health systems, health plans, and life sciences companies have begun to shift some of their focus to wellness, but the overall system remains focused on sick care. Radically interoperable data and AI can empower consumers in ways that are difficult to visualize today.
Data about individuals, populations, institutions, and the environment will be at the heart of the future of health.
Most of the care provided today is highly algorithmic and predictable. By , high-cost, highly trained health professionals will be able to devote more time to patients who have complex health conditions. Data and technology will empower consumers to address many routine health issues at home. Consider a child who has an ear infection.
Open and secure data platforms would allow the parent to verify the diagnosis, order the necessary prescription, and have it delivered to the home via drone. Or maybe the ear infection never materializes because the issue is identified and addressed before symptoms appear. In both scenarios, consumers address health issues at home while allowing physicians to focus on cases that truly require human intervention.
The consumer—rather than health plans or providers—will determine when, where, and with whom he or she engages for care or to sustain well-being. Over the next 20 years, all health information will likely become accessible and—with appropriate permissions—broadly shared by the consumers who own it.
Consumers tend to trust hospitals and physicians more than other health care organizations, according to our consumer survey. While trust in health plans and pharmaceutical companies is relatively low, consumers are twice as likely to trust information from these groups as they were in Health stakeholders should consider ways to earn the trust of these empowered consumers. Consumers are growing accustomed to wearable devices that track activity. Deloitte's US Health Care Consumer Survey shows that consumers are tracking their health and fitness data two and a half times more today than they were in Data-gathering devices will become exponentially more sophisticated and will continuously track activity, health, and environmental factors.
This ongoing monitoring can help ensure that health conditions and risks are identified and addressed early. In rare instances when treatment is needed, it can be highly personalized. Consumers can already remotely adjust thermostats, set alarms, and turn on lights in their homes.
Cycle that forward to a home equipped with remote-monitoring biosensors. This might include a hyperconnected bathroom where the mirror and other tech-enabled appliances process, detect, and analyze health information.
Analyses conducted by a tech-enabled toilet might be able to spot biomarkers that would indicate a potential change in health status long before symptoms appear.
Outside of the home, environmental sensors might detect UV levels, air pressure changes, and pollen levels. Such information could help keep consumers in tune with their health and quickly spot issues that could indicate the early stages of illness or disease. The future of health will impact incumbent stakeholders, new entrants, employers, and consumers. Many incumbents are understandably hesitant to drive change in a marketplace that they currently dominate.
Given their strong foothold in the existing ecosystem, and their ability to navigate the regulatory environment, these organizations may be well-positioned to lead from the front.
Technology-focused companies such as Google, Amazon, and Apple 9 are beginning to disrupt the existing market and reshape the model. Legacy stakeholders should consider whether to disrupt themselves or isolate and protect their offerings to retain some of their existing market share. Incumbent players that are able to reinvent themselves could help usher in the future of health, while some could succumb to competition coming from outside the traditional industry boundaries.
We anticipate that by successful companies will identify and compete in one or more of the new business archetypes illustrated in figure 4, taking into consideration their existing capabilities, core missions and beliefs, and expectations for the future. Largely replacing the siloed industry segments we have now such as health systems and clinicians, health plans, biopharmaceutical companies, and medical device manufacturers , we expect new roles, functions, and players to emerge.
In the future of health, we expect three broad categories to emerge data and platforms, well-being and care delivery, and care enablement. Within these categories, we envision 10 archetypes. Organizations might exist in more than one category, but they typically will not take on all archetypes in a category. Data and platforms.
The future of health will require that data be collected from multiple sources to enhance research, to help innovators develop analytic tools, and to generate the insights needed for personalized, always-on decision-making. Organizations focused on data and platforms can capture an increasingly significant share of the profit pool as they provide the infrastructure to engage consumers, facilitate data access and analysis, and connect stakeholders across the industry.
These archetypes will serve as the backbone for the health care ecosystem of tomorrow. Data conveners data collectors, data connectors, and data securers. These organizations will have an economic model built around aggregating, storing, and securing individual, population, institutional, and environmental data.
This data can be used to drive the future of health. Science and insights engines developers, analytics gurus, insight discoverers. Some organizations will likely have an economic model driven by their ability to derive insights and define the algorithms that power the future of health. These organizations can use machine-led activities to conduct research, develop analytical tools, and generate data insights that go far beyond human capabilities.
Data and platform infrastructure builders core platform developers, platform managers and operators. This new world of health will need infrastructure and platforms that can serve highly empowered and engaged individuals in real time. Someone will need to lay the pipes. A limited number of large-scale technology players will develop core platforms, interfaces, and infrastructure to enable data sharing, virtual health, and consumer-centric health.
They will also develop standards for platform and application integration, architecture, and user experience. Well-being and care delivery. Community health hubs, specialty care operators, virtual communities and care-delivery mechanisms, and product developers will work in partnership with one another to drive a tailored promotion of health and well-being.
These virtual and physical communities will provide consumer-centric delivery of products, care, and well-being. Health stakeholders that focus on well-being and care delivery today typically capture a majority share of the profit pool as direct providers of care.
However, they should embrace new ways of working, new ways of engaging consumers, and new ways of delivering well-being services and care to compete effectively. The economic model of these organizations are driven by their ability to enable well-being and care delivery. Medical products might no longer be limited to pharmaceuticals and medical devices. They could also include software, applications, wellness products, even health-focused foods. The home bathroom of the future, for example, might include a smart toilet that uses always-on sensors to test for nitrites, glucose, protein, and pH to detect infections, disease, even pregnancy.
A smart mirror equipped with facial recognition might be able to distinguish a mole from melanoma. Breath biome sensors in a smart toothbrush might detect genetic changes that indicate early stages of disease. Along with companies that develop health products, other organizations will provide the structure that supports virtual communities. These communities could be defined by geography, or they might be communities made up of people with a certain health condition.
A community could also be comprised of a patient, his or her family members, and supporters. Specialty care operators world-class health centers, event-specific facilities. Two decades from now, we will still have disease, which means we will still need specialty care providers and highly specialized facilities where those patients can receive care.
Localized health hubs. While there will be some specialty care, most health care will likely be delivered in localized health hubs. The brick-and-mortar hubs will serve as shopping centers for education, prevention, and treatment in a retail setting. Additionally, local hubs will connect consumers to virtual, home, and auxiliary wellness providers.
Care enablement. Financiers and intermediaries will facilitate consumer payment and coordinate supply logistics, respectively, but they could experience decreases in margins and share of profits, driven by advanced analytics and risk assessment. Connectors and intermediaries enterprise tool developers, supply chain designers and coordinators, delivery service providers.
These are the logistics providers that will run the just-in-time supply chain, facilitate device and medication procurement operations, and get the product to the consumer.
Individualized financiers N of 1 insurers, catastrophic care insurers, government safety net payers. Similar to health insurers of today, these organizations will create the financial products that individuals will use to navigate their care, but these products will offer more specific, tailored, and modular products, as well as catastrophic care coverage packages.
Some individual financiers will include noninsurance financing products for example, loans, lines of credits, subscriptions. They will drive reductions in care costs by leveraging advanced risk models, consumer incentives, and market power. Regulators market leaders and innovators, government regulators and policy makers. They will set the standards for how business is transacted. The regulators of the future will influence policy in an effort to catalyze the future of health and drive innovation while promoting consumer and public safety they might be as much collaborators in transformation as stewards.
We envision an era of unprecedented change and opportunity. New business models will incorporate these archetypes and redefine the health landscape. Organizations should choose where they want to play across these archetypes. For example:. Hospitals and health systems. The acute-care hospital will no longer serve as the center of gravity.
Instead, the center of gravity in this new system will be consumers. Organizations that want to play a role in the delivery of care should determine how they can expand their points of access to get closer—both physically and digitally—to their customers. Health care providers should also find ways to decrease delivery costs to maintain margins.
Near-term strategies might include enabling patient self-service, creating more remote and virtual health solutions, digitization, and advanced population management. Health plans. Using the wealth of data they possess, health plans could develop new revenue streams based on consumer insights, monetization of data, population health initiatives, and customized offerings.
Medical device companies. An increased focus on prevention and early intervention— combined with advances in biosensors and digital technology —can create new opportunities for medical technology companies.
But they might not be able to take advantage of those opportunities on their own. Over the next two years, more than 80 percent of medtech companies expect to collaborate with organizations from outside of the health sector , according to a survey by the Deloitte Center for Health Solutions and AdvaMed. Drug manufacturers.
Biopharmaceutical companies are set to develop hyper-tailored therapies that cure disease rather than treat symptoms. Individual drug prices could rise as therapies become more efficacious and applied in more targeted populations.
However, overall drug spending could decrease as the unit volume falls. Advanced early intervention and enhanced adherence could also help ensure the effectiveness of these new therapies.
The health industry is on the cusp of a transformation that will affect all stakeholders. Incumbent players can either lead this transformation as innovative and well-connected market leaders or they can try to resist this inevitable change. A wide range of companies—from inside and outside of the health care sector—are already making strategic investments that could form the foundation for a future of health that is defined by radically interoperable data, open and secure platforms, and consumer-driven care.
Build new businesses. The incidence and prevalence of major chronic diseases for example, type 2 diabetes, hypertension, COPD will likely decline dramatically. In response, health organizations should adjust their business models to stay competitive. Forge partnerships.
WebOne of the top challenges for complex healthcare organizations is how to effectively deal with change. Rising healthcare costs, declining reimbursement, work force shortages, . WebOct 13, · Enhancement of safety in care remains one of the primary concerns in contemporary healthcare. For instance, the National Quality Forum claims that patients’ . WebNov 25, · Drivers are those forces for change that are outside the projects scope of control. Drivers derive from a variety of sources, including policy, that will change the .